Start with your cashier, then check the limits
Available deposit and withdrawal methods, their minimum amounts and any method-specific conditions are shown in the Kingmaker cashier. The A$30 welcome-bonus minimum is a promotion requirement; it is not proof that every payment method has an A$30 minimum.
Withdrawals use the funding method where possible, although the rules allow another payment route. Confirm the method can receive a payout, whose name it must be in and any currency conversion before submitting a request.
Open Kingmaker to access the cashierProcessing and receipt are separate stages
The public rules allow for finance processing within three business days after a request and/or the previous withdrawal was paid, once the other conditions and checks are complete. The finance department operates Monday to Friday, 06:00–17:00 GMT.
Request submitted
The amount is pending in your account. A submitted request is not yet a transfer.
Operator review
Finance checks the balance, withdrawal conditions and any outstanding verification.
Payment received
The payment provider or bank completes delivery after the operator sends the funds.
The three-business-day wording is conditional processing time, not a promise of funds in your bank within 72 hours. Weekends, unresolved checks and payment settlement can extend the overall time.
Published withdrawal limits in AUD
| VIP level | Per day | Per month |
|---|---|---|
| Level 1 | A$800 | A$10,500 |
| Level 2 | A$800 | A$16,000 |
| Level 3 | A$1,200 | A$20,000 |
| Level 4 | A$1,600 | A$24,000 |
| Level 5 | A$2,500 | A$35,000 |
No more than three withdrawal requests may be pending at once. The applicable level depends on activity over the preceding 90 days and can change; a month without active betting can reduce it to the lowest level. Confirm the level applied to your request rather than assuming a previous limit is permanent.
Source: Kingmaker general terms, section 6; checked 15 November 2026.
Deposit turnover and conditional charges
The general withdrawal rules specify a minimum turnover of 1× the deposited funds, plus a minimum A$30 wagering threshold in the calendar month of the withdrawal request. These are separate from any bonus wagering.
If turnover is below the deposit amount, the rules reserve the right to cancel winnings and retain a 10% charge, with a minimum A$0.75, or 15% where the balance was funded by bank card or bank transfer. Do not assume that depositing and immediately withdrawing is free.
For example, depositing A$100 and wagering A$30 would reach the A$30 monthly threshold but would still be below 1× deposit turnover. This explains the difference between the conditions; it is not a recommendation to keep gambling. Ask support about your balance and options if you want to stop.
An active bonus creates additional conditions. A withdrawal request can void welcome-bonus eligibility, and cancelling a bonus removes the casino bonus balance. Read the bonus conditions before taking either action.
Prepare a withdrawal without guesswork
- Check the available withdrawal method, minimum, maximum, currency and any displayed fee.
- Use your own payment details and check whether the destination matches the funding method.
- Look for document requests and complete them through the operator's account process. See identity verification.
- Keep the request reference, amount and date. Avoid cancelling and resubmitting solely to chase progress.
If a request is delayed, ask which stage it has reached and what is outstanding. Never send a password or complete card details in a support message.
Open Kingmaker to contact supportMy withdrawal request [reference] for [amount and currency] was submitted on [date]. Is it waiting for account verification, finance approval or payment-provider settlement? Please identify any document or condition still outstanding and confirm the next update date.